TAPNGO  WEBSITE TERMS OF USE

  • 1. Introduction

    • 1.1 These terms and conditions (the Terms) set out the basis on which you may use our website to obtain a refund from a payment service provider for the event (Services) available at   St Thomas More Festival 2026
    • 1.2 This Site is owned and operated by TapNGo Limited, We are a technology service provider who provide cashless payment solutions for live events and event (we, us or our).
    • 1.3 Your use of the Site will be governed by these Terms and any other documents contained in these Terms, which will form a legal contract between us and you. By browsing or using this Site you are agreeing to be legally bound by the Terms.
    • 1.4 If you would like to contact us for any reason please do so using the following details:
      1. support@tapngorfid.com

  • 2. Changes to the Terms

    • 2.1 We may revise the Terms from time to time in the event that changes in relevant laws and regulatory requirements or there are changes to our business practices.
    • 2.2 Your use of the Site will be subject to the most recent version of the Terms available on the Site. We recommend that you read through the Terms available on the Site regularly so that you can be sure that you are aware of any changes that may apply to you.

  • 3. Access and use of the Site

    • 3.1 You should only use this Site if you are 18 years old or over. If you are not please make sure that your parent or legal guardian reads these terms, and that You have their permission to use the Site.
    • 3.2 The Site is currently made available to you for your personal, non-commercial use, free of charge, although we reserve the right to charge for access to the Site in the future. We will give you reasonable notice before implementing any charges.
    • 3.3 Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice to you.
    • 3.4 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
  • 3.5 You are responsible for making all arrangements necessary for you to have access to the Site.

  • 4. Account

    • 4.1 To access our Services made available on the Site, you will need to set up an account. You will be required to provide personal information about yourself (including name, email address, password, country, address, state, city, post code, phone, bank account details and wristband or event card identification numbers).
    • 4.2 You agree that you will provide accurate, current and complete information about yourself, and maintain and promptly update your personal information contained in your account customer. For more information about how we will use your personal information please see our Privacy policy
    • 4.3 You agree to not share your account password, and to keep your password confidential.

  • 5. Services

    • 5.1 We will provide access for you to obtain a refund for any credit on your event wristband or card. Please note the deadline for submitting refunds will be as indicated on the Site.
    • 5.2 When you submit any refund application to us, you will be directed to a payment service provider where you will be required to provide personal information about yourself including your payment information to process your refund. Please read the payment service provider’s terms and conditions and any privacy policy carefully before using their website and read any instructions before you claim your refund. The payment service provider is responsible for any refunds made to you and not us, please contact the event organiser directly if you need to speak to someone about any refund: St Thomas More Festival 2026
    • 5.3 You will receive confirmation (if any) from the payment service provider regarding any successful refund, and not from us. We shall not be responsible for the actions or omissions of any payment service provider.
    • 5.4 We are not the event organiser and we are not responsible for any issues relating to the event itself, including ticket purchases and refunds. If you need to speak to someone please contact the event organiser St Thomas More Festival 2026

  • 6. Intellectual property rights

    • 6.1 We are the owner or the licensee of all intellectual property rights in the Site. You may download extracts, of any page(s) from the Site, provided that:
      1. the material shall not be reproduced or included in any other work or publication in any medium
      2. the material may not be modified or altered in any way
      3. you may only use the material for personal, non-commercial purposes
      4. the material may not be distributed or sold to any third party; and
      5. you do not remove any copyright or other proprietary notices contained in the material.
    • 6.2. If you copy or use any part of the Site made available through it in breach of the Terms, your right to use the Site will cease immediately and you must destroy any copies of the materials you have made.

  • 7. Data protection and privacy

    • 7.1 Any personal information that we collect from you as you browse and use the Site will be used in accordance with our privacy policy. To find out more about the data we collect from you and how we use it please read our privacy policy available here Privacy policy
    • 7.2 By accepting the Terms you also consent to our use of your personal data in accordance with our Privacy policy

  • 8. Complaints or Queries

    • 8.1 If you have any queries or complaints about the Site or the Services, please contact us using the contact information as detailed in Clause 1.4. We will use reasonable efforts to respond to you promptly.
    • 8.2 If you have any queries or complaints about the event itself, including ticket purchases and refunds, if you need to speak to someone please contact the event organiser St Thomas More Festival 2026

  • 9. Links to and from the Site

    • 9.1 You may link to any page of the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, nor establish a link to the Site in any website that is not owned by you.
    • 9.2 We reserve the right to withdraw linking permission without notice.
    • 9.3 Where the Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those websites or resources and we are not responsible or liable for them in anyway.

  • 10. Availability

    • 10.1 We shall use our reasonable efforts to ensure that your experience of the Site is error free and fit for purpose, and the information we provide you via the Site is accurate. However we do not guarantee that the Site will always be available, be uninterrupted, secure or free from bugs or viruses, nor that the Site will be free from errors or omissions.
    • 10.2 We shall not be liable for any delay or failure to perform resulting from causes outside of our reasonable control, including, without limitation, any failure to operate the Site, or supply Services to you due to unforeseen circumstances or cause beyond our control such as acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, epidemic or other natural disaster, shortages of transportation facilities, fuel, energy, labour, materials or a failure of public or private telecommunications networks.
    • 10.3 If an event outside of our reasonable control takes place that affects the performance of our obligations under these Terms we will contact you as soon as reasonably possible to notify you and our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the event outside of our reasonable control.

  • 11. Limitation of our liability

    • 11.1 You acknowledge that the Site has not been developed to meet your individual requirements. You agree not to use the Site for resale purposes.
    • 11.2 We only supply the Services for domestic and private use. You agree not to use the Services for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    • 11.3 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of the Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.
    • 11.4 Unless prohibited by law, our maximum aggregate liability under or in connection with these Terms whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to 45000€.
    • 11.5 You shall indemnify us in the event that we incur any claims, costs, damages, losses, or other liability as result of any your actions or omissions, or through using the Site in breach of these Terms.
    • 11.6 Nothing in these Terms excludes or limits our liability for:
      1. death or personal injury caused by our negligence,
      2. fraud or fraudulent misrepresentation, or
      3. any other liability which cannot be excluded or limited by law.

  • 12. General

    • 12.1 The Terms do not create or infer any rights that are enforceable by any person who is not a party to them.
    • 12.2 We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or obligations under these Terms to another person if we agree in writing.
    • 12.3 If we decide not to exercise or enforce any right that we have against you at a particular time, then this does not prevent us from later deciding to exercise or enforce that right.
    • 12.4 Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.
    • 12.5 These Terms and any non-contractual obligations arising out of them shall be governed by and construed in accordance with your local law and the jurisdiction of the your local courts.